Intra Healing

Healing from Within

Privacy Policy

Effective Date: November 6, 2025
Last Updated: November 11, 2025

1. Introduction

Intra Healing PLLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other applicable privacy laws.

By using our website (intrahealing.com and jakimcquiston.com) or our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name
  • Contact details (email, phone number, address)
  • Demographic information (age, gender, etc., if voluntarily provided)

B. Protected Health Information (PHI)

If you are a client or potential client, we may collect information related to your health, treatment, or payment for healthcare services, as defined under HIPAA.

C. Automatically Collected Information

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Date and time of access
  • Pages visited

This data helps us improve our website and is not used to identify you personally.

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Providing and managing psychotherapy or counseling services
  • Scheduling appointments and communicating with clients
  • Processing payments and insurance claims
  • Improving website functionality and user experience
  • Complying with legal and regulatory requirements

4. How We Protect Your Information

We implement appropriate administrative, physical, and technical safeguards to protect your PHI from unauthorized access, disclosure, alteration, or destruction. Examples include:

  • HIPAA-compliant electronic health record (EHR) systems
  • Encrypted data transmission and storage
  • Secure email and messaging platforms
  • Staff training on privacy and confidentiality

However, please note that no online system can guarantee absolute security.

5. Disclosure of Information

We do not sell or share your personal or health information for marketing purposes.
We may disclose information only in the following circumstances:

  • With your written authorization
  • To healthcare providers involved in your treatment
  • For billing or healthcare operations
  • When required by law (e.g., court orders, public health reporting)
  • To prevent or lessen a serious threat to health or safety

6. Your Rights Under HIPAA

You have the following rights regarding your PHI:

  • Right to Access: You may request a copy of your health information.
  • Right to Amend: You may request corrections to inaccurate or incomplete information.
  • Right to Restrict Disclosures: You may request limitations on how your information is used or shared.
  • Right to Confidential Communications: You may request alternative methods of contact.
  • Right to an Accounting of Disclosures: You may request a list of certain disclosures we’ve made of your PHI.

Requests should be made in writing to the Privacy Officer (see contact below).

7. Electronic Communications

If you contact us via email, web form, or text message, please be aware that these communications may not be fully secure. We recommend avoiding the transmission of sensitive information through unencrypted channels.

We offer secure messaging options for established clients through our HIPAA-compliant client portal.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and user experience. These do not store personal or health information. You may disable cookies in your browser settings if you prefer.

9. Third-Party Services

We may use third-party vendors (such as scheduling platforms or payment processors) that comply with HIPAA and maintain Business Associate Agreements (BAAs) with us to ensure your data is protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact:

Privacy Officer: Jaki McQuiston
Practice Name: Intra Healing PLLC
Address: 1539 NE 177th Street, Suite D, Shoreline, WA 98155
Phone: 425-441-9298
Email: jaki@intrahealing.com

12. Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). We will not retaliate against you for filing a complaint.